Mr B's Window Cleaning LTD ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use our website at mrbswindowcleaning.com and our quote and contact forms, how we use it, and the choices you have.

Information we collect

When you request a quote or contact us, we may collect:

Your name, email address and phone number.
Your postcode and the address of the property to be cleaned.
The service you are interested in and any details you give us about the job.
Basic technical information such as the page you visited and the type of device you used, which helps us understand how the site is used.

We only ask for the information we need to respond to your enquiry and provide a quote. We do not collect sensitive personal data through this website.

How we use your information

To respond to your quote request and arrange your cleaning service.
To contact you about your enquiry by phone, email, text or WhatsApp.
To keep a record of the work we have quoted or carried out for you.
To improve our website and the way we respond to enquiries.

We do not sell your personal information to third parties.

How we store your data

Your enquiry details are stored securely in our customer management system so we can respond to you and keep a record of your service history. We keep personal information only for as long as is necessary for the purposes described above or as required by law.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct it, and in some circumstances to ask us to erase it. To exercise any of these rights, please contact us using the details below.

Cookies

This website does not use advertising cookies. Any essential or analytics cookies used help the site function correctly or let us understand which pages are visited. You can control cookies through your browser settings.

Contact us

If you have any questions about this privacy policy or how we handle your information, please get in touch:

Phone: 07521 410020
Email: Mattbarnett61@yahoo.co.uk
Address: 20 Branksome Close, Chilbolton, Stockbridge

This policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.